Politica de expediere
Processing Time
- Orders are processed within 1–2 business days.
- Tracking information will be emailed once dispatched (may update online after 1 business day).
Shipping Rates & Delivery Estimates
Accurate shipping costs and delivery estimates are displayed at checkout.
| Destination | Shipping Method & Cost | Estimated Delivery |
|---|---|---|
| United Kingdom | • Standard: £4 Flat Rate (FREE over £30) • Express: £8 (£4 on orders over £30) |
4–7 business days 2–4 business days |
| United States (Mainland) | • Standard: $7 Flat Rate (FREE over $50) • Express: $14.99 ($9.90 on orders over $50) |
8–10 business days 5–7 business days |
| Hawaii, Alaska & Puerto Rico | • Flat Rate: $19.90 for all orders | 8–15 business days |
| Core Europe (FR, DE, NL, ES, IT) |
• Standard: €4 Flat Rate (FREE over €42) • Express: €9 (€6 on orders over €42) |
5–10 business days 4–7 business days |
| European Union (Other 22 countries) |
• Standard: €4 Flat Rate (FREE over €42) | 5–10 business days |
| Canada | • Standard: $5 USD Flat Rate (FREE over $50 USD) | 7–14 business days |
| New Zealand | • Standard: $5 USD Flat Rate (FREE over $50 USD) | 5–12 business days |
| Australia | • Standard: $12 AUD Flat Rate (FREE over $60 AUD) | 5–8 business days |
| Japan | • Standard: ¥800 JPY Flat Rate (FREE over ¥7,000 JPY) | 3–7 business days |
| Singapore / Malaysia | • Standard: $5 USD Flat Rate (FREE over $40 USD) | 3–7 business days |
| UAE | • Standard: 25 AED Flat Rate (FREE over 150 AED) | 7–15 business days |
| Qatar | • Standard: $5 USD Flat Rate (FREE over $50 USD) | 7–15 business days |
| Saudi Arabia / Kuwait | • Standard: $10 USD Flat Rate (No free shipping available) |
7–15 business days |
Duties & Taxes (No Extra Charges)
- All orders are shipped DDP (Delivered Duty Paid).
- You will not be charged any import duties, VAT, or customs fees — everything is already included in the price you pay at checkout.
- Chavanc Aroma handles all customs clearance on your behalf, so your order will be delivered smoothly without unexpected costs.
Responsibility & Risk
Once your order has been delivered to the shipping address, ownership and responsibility of the goods transfer to you. In the case of loss or damage, please contact both the carrier and our support team for assistance.
Customer Support
Email: support@chavanc.com