Versand

Processing Time

  • Orders are processed within 1–2 business days.
  • Tracking information will be emailed once dispatched (may update online after 1 business day).

Shipping Rates & Delivery Estimates

Accurate shipping costs and delivery estimates are displayed at checkout.

Destination Shipping Method & Cost Estimated Delivery
United Kingdom • Standard: £4 Flat Rate (FREE over £30)
• Express: £8 (£4 on orders over £30)		 4–7 business days
2–4 business days
United States (Mainland) • Standard: $7 Flat Rate (FREE over $50)
• Express: $14.99 ($9.90 on orders over $50)		 8–10 business days
5–7 business days
Hawaii, Alaska & Puerto Rico • Flat Rate: $19.90 for all orders 8–15 business days
Core Europe
(FR, DE, NL, ES, IT) 		• Standard: €4 Flat Rate (FREE over €42)
• Express: €9 (€6 on orders over €42)		 5–10 business days
4–7 business days
European Union
(Other 22 countries) 		• Standard: €4 Flat Rate (FREE over €42) 5–10 business days
Canada • Standard: $5 USD Flat Rate (FREE over $50 USD) 7–14 business days
New Zealand • Standard: $5 USD Flat Rate (FREE over $50 USD) 5–12 business days
Australia • Standard: $12 AUD Flat Rate (FREE over $60 AUD) 5–8 business days
Japan • Standard: ¥800 JPY Flat Rate (FREE over ¥7,000 JPY) 3–7 business days
Singapore / Malaysia • Standard: $5 USD Flat Rate (FREE over $40 USD) 3–7 business days
UAE • Standard: 25 AED Flat Rate (FREE over 150 AED) 7–15 business days
Qatar • Standard: $5 USD Flat Rate (FREE over $50 USD) 7–15 business days
Saudi Arabia / Kuwait • Standard: $10 USD Flat Rate
(No free shipping available) 		7–15 business days

Duties & Taxes (No Extra Charges)

  • All orders are shipped DDP (Delivered Duty Paid).
  • You will not be charged any import duties, VAT, or customs fees — everything is already included in the price you pay at checkout.
  • Chavanc Aroma handles all customs clearance on your behalf, so your order will be delivered smoothly without unexpected costs.

Responsibility & Risk

Once your order has been delivered to the shipping address, ownership and responsibility of the goods transfer to you. In the case of loss or damage, please contact both the carrier and our support team for assistance.

Customer Support

Email: support@chavanc.com